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  • Cursed Child / News / Studio Tour

UPDATED: Warner Bros. Studio Tour London, San Francisco and London Productions of “Cursed Child” Prolong Suspended Operations

by Mary Wojcicki · June 17, 2020

The closures, cancellations, and postponements of Wizarding World places and events have been a major focus for us over the past few months. Unfortunately, it will be even longer before you can visit Warner Bros. Studio Tour London – The Making of Harry Potter or take in a performance of Harry Potter and the Cursed Child in San Francisco or London.

Last month, we announced that Warner Bros. Studio Tour London had suspended its ticket sales for the remainder of this year. Now, we can confirm that the Studio Tour is working to process refunds for visits from July 1 to July 31.

The news was announced on Twitter yesterday, June 16:

 

An update regarding Studio Tour visits between 1st – 31st July. For more information and FAQs visit https://t.co/HCBxQisB6d. pic.twitter.com/ZQvtjCm4zj

— Warner Bros. Studio Tour London (@wbtourlondon) June 16, 2020

 

The Studio Tour’s website was also updated to reflect the changes, including more information on when visitors can expect their refunds.

Two more productions of Harry Potter and the Cursed Child have also announced that they are continuing to suspend their performances. Like New York City’s Broadway, both the San Francisco production and the London production of Cursed Child will remain suspended until September 6.

The San Francisco production released the following statement:

The producers of Harry Potter and the Cursed Child are committed to the safety and peace of mind of all audience members. As such, in response to ongoing concerns over the spread of COVID-19, we must postpone all performances of Harry Potter and the Cursed Child through September 6.

We fully understand that this is disappointing, so in response, we have opened up new performances in [s]pring 2021 in order to accommodate current and future ticket holders. Current ticket holders will be contacted directly with the option to exchange their tickets [for] these new dates.

The London production provided the following:

The producers of Harry Potter and the Cursed Child, London and the Palace Theatre are committed to the safety and peace of mind of all audiences, cast and company and theatre staff. We have been closely monitoring the ongoing coronavirus (Covid-19) situation, and as such, under the instructions from the Society of London Theatre, performances of Harry Potter and the Cursed Child are suspended until Sunday 6th September 2020.

We are listening to the concerns of ticket holders and have ticket refund and exchange policies in place. All patrons holding tickets to affected performances do not need to do anything, as your point of purchase will be in touch to arrange exchanges [or] refunds or to re-book for a future performance.

Additional information is available on the productions’ respective websites.

Currently, the Melbourne production of Cursed Child is set to resume performances in August.

As always, we know that these postponements can be frustrating, and we at MuggleNet are working to keep you updated. Were you planning to attend an affected performance? Tell us in the comments below!

—

UPDATE (July 23):

Bad news for would-be Studio Tour visitors! Another update on its operations has been released, confirming that Warner Bros. Studio Tour London will be closed into the month of August.

Warner Bros. Studio Tour London – The Making of Harry Potter remains temporarily closed. We’re working to make sure we can reopen the Studio Tour as safely as possible while ensuring you enjoy a magical day out. The Studio Tour will remain closed between 1st – 14th August inclusive, and we have begun the process of refunding all affected bookings.

If you have an affected booking, please see the latest announcement for more information. The Studio Tour adds that it “will confirm more details about the remaining August bookings by 3rd August.”

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